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Tell us how service can be improved, says Moloto

 
THOHOYANDOU - Limpopo Premier Sello Moloto and his executive council were in Thohoyandou last Saturday during the Batho Pele Day to elicit complaints about poor service delivery by government officials in the Limpopo Province.

The main aim of the visit was to consult the public about the quality of service offered, transparency and openness in decision making.

The premier promised to implement a feedback system to enable the broad public to "comment on our performance, to complain about poor service by officials and to give suggestions on how the service can be improved."

"Last year, the government appointed an independent company to review the existing service delivery system in the Limpopo Province," Moloto said.

According to him, the report shows that there is progress in the battle against fraud, corruption, wastage and mismanagement. "More than 80% of the cases were reported through the toll-free line and have been investigated until finalized," he said.

"The Minister of Public Service and Administration, Ms Geraldine Fraser Moleketi, gave accolades to Limpopo for its excellence in community service in various fields," he said. The Premier said the Limpopo Police Service won the 2004 United Nations Public Service Award in the category of innovation in the Public service for the concept of Mobile Community Service Center. Director Latiff Wabab and Provincial Police Commissioner Calvin Sengani on behalf of SAPS Limpopo at the United Nations Headquarters in New York received the award on 23 June, 2004, during the United Nations Public Service Day. This shows that Limpopo is working hard in terms of curbing crime.

"In an attempt to bring service closer to the people, seven multipurpose Community Centers were opened in the province," Moloto said.

News - Date: 02 July 2004

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Godfrey Mandiwana

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