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News Date: 23 August 2002
THOHOYANDOU – Eskom clients who have problems relating to their electricity accounts are at liberty to go to the nearest Eskom offices with a view of finding the easiest possible way(s) for them to clear their bills.
This was revealed by the Sales and Customer Services regional manager of the company, Mr Sydney Makaleng, during a media dinner that was held at the Tusk Venda Casino Hotel last Friday. He stated that his company's objective is to see their customers enjoying and sustaining electricity.
Mr Makaleng further revealed that Eskom like all other institutions that operate on business principles, are bound to hand over accounts of "stubborn" clients to their debt collectors. He said that they do that as their last resort as they are aware of the fact that handing over one's account to debt collectors has far reaching consequences.
During the ceremony, the communication practitioner for the company, Mr Thiofhi Ratshitanga, stated that the decision to hold a media dinner was reached after it was realised that very little is known about the good things that his company is doing in the community.
He described the media as the only vehicle that can make them reach their customers easily. He encouraged people to phone them at their customer care number 086 0100 304 for any information regarding their electricity accounts and current breakdown. He revealed that media dinners of a similar nature would he held regularly in future.
August 23, 2002
Frank is a Human Resources Manager at the Department of Public Works in Limpopo. He is the longest serving correspondent of the Mirror, having joined us at the end of 1990. He mainly writes sports reports and resides at Tsianda Village. In 2004, Frank won the National Castle League Award, an award for the best reporter in the SAB league in South Africa.

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